New Year Brings New Resolve for Students Ready to Report Bullying

STOPit school administrators, have you seen a few more reports from your students right after the holidays? There is a reason associated with that and here we will share our findings and research.

Unlike what schools typically see a few weeks after opening day — when bullies zero in on their targets and start getting aggressive — many of reports can be taken as a positive sign. Research show that what you’ll see shortly after winter break are students getting long-festering troubles off their chests so they can enjoy a peaceful, productive second half of the school year.

Why? As it turns out, there’s no place like home for the holidays.

“When the students go home for Thanksgiving or Christmas, they have more chances to speak with their older siblings or other trusted family members,” STOPit Solutions Chief Revenue Officer Neil Hooper said. “Over these breaks, students spend extended time with their family, and for college students in particular, it may have been a number of weeks since they last visited home. They often get the guidance they need over these breaks to understand that what they have been experiencing is not acceptable and they need to report what they have seen.”

Emboldened by these discussions, the students take steps necessary to make things right – talking to teachers, acting as upstanders and yes, anonymously reporting issues. According to Hooper, a review of data submitted to STOPit’s 3,000 school customers shows a brief but very valuable statistical increase in reports in the weeks following the long winter break vs. the average for the year.

“We certainly know that there is stress around the holidays, and that not everyone’s holiday break is positive,” Hooper said. “This family stress can be a source of reporting. However, the largest impact of a holiday break is positive.”

STOPit helps ensure that the act of reporting does not add to students’ stress. The mobile app was designed to feel as familiar as possible to today’s generation of digital natives, functioning and appearing just like a text message. Users can count on the knowledge that their conversations will remain completely anonymous, until or unless they choose to identify themselves. For schools that don’t have the staff available to respond to STOPit reports on holidays and other off hours, STOPit also offers a 24/7 monitoring service.

Those assigned to administer STOPit in their schools can return from the break prepared to take advantage of the windfall of information and act to address issues that were kept out of their view.

“School administrators should not only be ready for their return, but this opportunity should be cherished,” Hooper said. “Encouraging students to open up and let their parents be parents, and encouraging students to reflect with their family is an important process. Let’s not forget that helping students is not just for the schools, but for the parents as well.”

This post-holiday surge is just one example of the important, nationwide trends being gleaned through data collected by STOPit schools across the country. In addition to these universal insights, individual schools can also benefit from analytics particular to their own, unique community. Using the STOPit Admin tool, schools can easily identify trends impacting their own students, allowing counselors and educators to prepare and respond to potential opportunities and challenges in the way best suited for their special school community. And with a suite of carefully curated social-emotional learning content now available through the mobile app, schools can easily make positive content available to their students to help them build resiliency on topics most impactful to that student community.

Call us to learn more about how educators are using the insights from STOPit analytics to provide better protection for their students.

Four Reasons To Love The New STOPit Admin Experience for Incident Management

Part 2 of 2 in a series on the STOPit 2018 Platform Update

Read Part 1

STOPit Solutions recently announced the launch of STOPit Admin, and users of the nation’s most popular anonymous reporting & management platform are already weighing in with their approval.

Formerly known as DOCUMENTit, STOPit Admin is an enhanced version of the comprehensive, streamlined, cloud-based incident management system enabling organization administrators to manage incidents submitted via the STOPit mobile app. Like the new version of the app, STOPit developers updated the user experience to capitalize on the most successful, most widely adopted features of the digital user experience today. STOPit Admin also deploys new, robust information sharing, analytics, and reporting features — part of the company’s commitment to continuously improve the entire user experience.

Easy-To-Use and Secure Incident Management

“It’s another tool for us to interact with our students in a manner which otherwise they probably would not. If we can help one child, that otherwise would not be helped– then why not do that. That’s our role. That’s what we’re supposed to do,” said Michael Coleman, a recently launched customer of the platform.

As with the reporting app, feedback from users and focus groups played an important role in the evolution of the platform.

“Our goal in refreshing the incident management platform was to make sure administrators continue to have the best, easiest to learn and easiest use incident management system available,” says Teresa Reuter, STOPit’s Director of Customer Success. “STOPit Admin delivers on that goal by empowering clients to be exceptionally effective, giving them more control over their ability to prioritize their time and attention.”

Here are a few highlights of what’s new with STOPit Admin:

  1. New Home screen: The attractive, easy to read layout is updated to include a section for administrators to broadcast organization-specific content that’s most relevant to their community. Whether the information being shared is targeted to the entire community or to a distinct group of people within the community, articles and announcements are shared based on knowledge of the prevailing challenges and opportunities at that organization.
  2. Updated Incident Report Snapshot area: Integrated into the Home screen, the Snapshot section for new and active incident reports includes an automatic pop up window highlighting new messages, saving administrators even more time and allowing them more control to set priorities.
  3. New Stats Snapshot feature: With more information, organized and available without running a full report, this section gives admins an at-a-glance look at the number of activations (users who download the app) and incident status information updates. Admins with monitoring and reporting responsibility use this option for a quick, accurate read on key information to share with other admins and supervisors at a moment’s notice.
    As always, detailed reporting is a key function of STOPit Admin, and robust reporting is available in the included Reports section.
  4. Updated Incident screen: Designed to mirror the ‘Inbox’ experience perfected by email clients, this screen now autofills the incident description. Tabs and other options on this screen are organized to make it even easier to manage user-facing as well as admin-facing tasks and messages.

Making the Switch to STOPit Admin

Users who loved DOCUMENTit’s functionality will delight to find there’s absolutely no learning curve for STOPit Admin. If you were adding incidents, and escalating or resolving incidents in DOCUMENTit, you know how to do it in STOPit Admin. As always, improvements to the STOPit platform make the entire experience easier, while delivering the same, superior results customers expect.

And for organizations who are using STOPit’s popular IMS Service which provides monitoring and and escalation services 24/7, the new interface makes it even easier for the first-line auditors to review each incident, determine the nature and priority of the report and take the right next steps. Whether that next step is to escalate actionable reports to an internal or external administrator — or not — those first-responders are getting anonymous incident reports in the most streamlined, integrated format available.

Find out more about how STOPit solutions can help your school, your workplace and your community reduce risk, discourage bad behavior and provide evidence to help catch those who act abusively.

Click below to contact us and find out more.

A New Design for A Powerful Mobile Reporting App That Successfully Fights Harassment, Intimidation, Bullying and Other Harmful Behaviors

Part 1 of 2 in a series on the STOPit 2018 Platform Update

Read Part 2

Over 3,000 schools, a growing number of municipalities and more than 100 businesses are using the STOPit app to empower individuals to stand up to harassment, bullying and other forms of intimidation or harmful behavior. For hundreds of thousands of people across the United States and internationally, STOPit is providing people with the power to safely, anonymously report abuse and to seek help — putting the solution, literally, in the palm of their hands.

And this year, users got a major upgrade.

The development team at STOPit solicited feedback from a diverse group of users, including youth, school administrators, and educators, employees working in healthcare, hospitality and other businesses, as well as public safety and law enforcement users, to improve to the look and ‘feel’ of the most popular mobile reporting tool available. Focus groups helped with UX (user experience) choices, and feedback from hundreds of human resource and compliance administrators provided clear examples about what they liked most about the app, giving the development team a good place to start building the next version.

“The app is a tremendous resource and we’ve seen a dramatic improvement in the way the kids in our school think about bullying and helping each other. I was happy to share feedback that is helping to make the app even better.” Said Larry, recent grad of Wall High School in NJ — a STOPit customer.

No other solution in the marketplace is so focused on their users, and ensuring a simple, fast and powerful experience.

Choose STOPit and Change for the Better

All updates to the app and to the STOPit Admin incident management software are focused on continually improving the user experience. In fact, with this latest upgrade, the app has evolved from an effective, powerful reporting tool into one that also provides information and support to help users feel safer, better connected and better informed, 24/7.

New features enable a more robust and customizable library of information resources including articles and crisis/help lines, social and emotional learning articles, and research articles focused on specific interests including professional topics and challenges. Updates to the new Thank You screen provide clear, positive feedback when people file a report.

“This upgraded mobile app presents options in a clean, intuitive format that leverages the best UX of other popular and successful digital experiences,” said Teresa Reuter, STOPit’s Director of Customer Success. “And the easier it is to use, the more people will use it to improve safety at their school or organization and challenge harassment of themselves and their coworkers, neighbors or classmates.”

In addition to the updated UX features, users will also get:

  1. Simplified activation process: The upgraded app provides options for making it even easier to login and report while still delivering the best in security and anonymity to users. Users put in a one-time, district, company or community access code and simply choose their location from a drop-down menu, or, they can skip entering an access code entirely and scan a QR code from any of the launch materials STOPit prepares for each client.
  2. Broadcast: The Notification function is updated as well, offering organizations the option to load in specific content, such as relevant educational information, in addition to broadcasting important announcements and opportunities. Content choices are chosen by each organization to best serve their own, particular culture and communications needs.
  3. Get Help: This button has been moved to a more prominent location in the bottom menu. Organizations upload their own resources, such as national and local helplines.
  4. Activity Screen: It’s been transformed with an even more powerful, easy to use design. The new ‘inbox’ feel makes it easier to check reports and log information. Users now update information for a specific incident, adding more evidence, or clarifying details in the original report. Anonymous communication about the incident and follow up is as easy and secure as ever.

What’s in a Name? For STOPit Admin — Everything.

In addition to the mobile app update, STOPit also launched a transformation of DOCUMENTit, the company’s comprehensive, streamlined, cloud-based incident management system, renamed STOPit Admin.

STOPit Admin deploys an even better, more intuitive user interface, and has even more robust information features and streamlined reporting and analytics dashboards to make the admin role even easier and more time effective. “We can’t be more excited about this,” Reuter said, “and clients are delighted by the improvements — especially by how easy it is to leverage their current knowledge of how the tool functions in an even better user experience.”

Find out more about how STOPit solutions can help your organization reduce risk, discourage bad behavior and provide evidence to help catch those who act abusively. Click below to contact us and find out more.

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